Bug Report: UniPrint 7

We were informed by a UniPrint reseller that UniPrint version 7 just came out last month (March, 2010). We decided to give it a try before we decide if we should upgrade from our version 6.1.5 to it.

We installed the new UniPrint 7 onto our test server machine running Windows Server 2003 Enterprise Edition. It was completed without any problems. Then we connected to this test server through RDP. Right after we logged in, we had this “Hardware Installation” warning message right on the center of the RDP session:

(Click here to see a larger picture)

This certainly did not look good at all. We clicked the “STOP Installation” button, and the same message came back right away. So it seemed that we had no other choice than clicking the “Continue Anyway” button. And that was what we did. The message box went away, but only for a short while. It came back again.

At this point, we decided to go ahead and finish our tests. We printed a simple document from notepad, choosing the printer Uniprint. Contrary to our expectation, the print job did come through with no problem from the RDP session to our local machine and printed on our HP printer fine.

We then kept clicking the “STOP Installation” button for a while; eventually it seemed to have gone away because it did not reappear.

We then logged off from the remote RDP session, and logged back in to the test server, and the same thing happened again. We tried that a few times, and sometimes we even had problem trying to log off.

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To contact us: uniprint.user@gmail.com.

 

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Bug Report: Email Printout in UniPrint (Update)

We posted a bug report about sending out printout from UniPrint using its emailing feature previously.

Of course, we do not have the source code – we have not even seen any UniPrint source code for that matter – so we won’t be able to know for sure if that’s the problem.

We spoke to our internal developers. They suspected that the EnableSsl property of the smtp client instance has not been set to true. If it is, our internal developers said the bug should be an easy one to fix. You just need to add one line of code.

Hope that the UniPrint developers take note of this.

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To contact us: uniprint.user@gmail.com.

 

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Bug Report: UniPrint Server 6.1.5

Scenario:
On a machine installed with UniPrint Server, from the Printers and Faxes folder, right-click on the UniPrint folder and choose Properties.

On the properties window, click the Security tab, and you’ll see the usual groups here: Adminsitrators, System, and UPUniPrint. Now click Add to add another group (e.g. Accounting). This newly added group stays with the UniPrint printer.

UniPrint Bug Report

But if for whatever reason the machine is rebooted, this newly added group disappears.

Versions Affected:
This bug has been confirmed to occur in version 6.1.5, 6.1.2, 6.1.1, 6.1.0, and possibly older versions.

Workarounds:
None at this time.

Updates:
None at this time.

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To contact us: uniprint.user@gmail.com.

 

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Bug Report: UniPrint Host Edition 6.1.4

Scenario:
Log in as the administrator, or any user with administrative credentials because you need that to install the Host Server component. Install UniPrint Host Edition 6.1.4, Server component (UniPrintHostServer614.msi).

After install, go to Control Panel -> Add or Remove Programs, you’ll see UniPrint Host Edition Server 6.1 is there.

Now log off, and then log back in as another user who also has administrative privileges. Go to Control Panel -> Add or Remove Programs. Now you don’t see UniPrint Host Edition Server 6.1 listed as one of the installed programs.

Versions Affected:
This bug has been confirmed to occur only in Host Edition 6.1.4, but not in 6.1.2.

Workarounds:
None at this time.

Updates:
None at this time.

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To contact us: uniprint.user@gmail.com.

 

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