Friday, November 6, 2009

Bug Report: Email Printout in UniPrint

Scenario:
Our previous article (How to use the email feature in UniPrint?) shows you how to set up and use the nice feature in UniPrint that lets you email your printout to someone directly when you print to the Uniprint printer. The setup was based on not checking the Server requires authentication checkbox.

Email test step 1

 

However, because of security reasons, email servers nowadays seldom forfeits authentication prior to sending an email. So check the Server requires authentication checkbox now, and a window pops up, asking for credentials. Fill in the user, password, and confirm the password, then click OK. If you need to change the credentials later, just click the Set credentials button.

Email test step 2

 

Now log on to the UniPrint Server via a remote session (Microsoft’s Terminal Services RDP connection, or Citrix’s ICA connection. Open up a document (or type something in Notepad), and click print. When the printer dialogue shows up, select the Uniprint printer (if you have more than one printer installed), and click the preferences button. The Uniprint driver dialogue box show up.

Email test step 3

 

Click the Email tab. Fill in all the fields, or at least the TO: field, and click OK to close the UniPrint Driver dialog box. Next click Print on the Printer dialog box. Then you’ll get this error message box: UniPrint was unable to send your document to the desired recipients.

Email test step 4 - failed

 

Versions Affected:
This bug has been confirmed to occur in UniPrint Server 6.1.5, and is expected to occur in all previous versions of 6.x.

Workarounds:
None at this time.

Updates:
None at this time.



Click here to see a complete list of articles


To contact us: uniprint.user@gmail.com.

 


No comments:

Post a Comment